Our Work

Bentley

social media management and paid ads

Primary mandate: Drive e-commerce growth while simultaneously increasing awareness and traffic to Bentley’s physical retail locations.

Project Overview

Core challenge.

Educating customers that Bentley is not only an online store, but also a physical retail destination. Encouraging foot traffic in a market where most bag and travel gear brands are perceived as online-only.

RESULTS

12-month growth

Instagram Views

+ 880%

Online Reach

+ 660%

Services

Social Media Management, Paid Ads

The Outcome

From Content to Commercial Impact

Executed a dual-threat omnichannel strategy that transformed Bentley from a perceived online-only retailer into a premier physical destination.

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High-performing human-led reels and AI creatives exploded organic visibility, proving that luggage content can go viral.

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Strategic paid and organic integration expanded total reach, capturing new audiences across Meta and Google platforms.

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Shifted from static product shots to lifestyle storytelling, turning passive scrollers into active brand advocates.

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K+

Successfully drove the “online-to-offline” mandate, generating a measurable surge in foot traffic for new store openings & seasonal sales.

Content Strategy

Omnichannel Content Strategy & Direction

End-to-end content ecosystem designed to drive e-commerce growth while simultaneously increasing awareness and traffic to Bentley’s physical retail locations.

SHORT-FORM VIDEO CONTENT (REELS & TIKTOK)

Human-led product reels and in-store content showcasing new locations, displays, and the shopping experience to encourage foot traffic.

BRAND POSITIONING & RETAIL AUTHORITY

Strategic content positioning Bentley as the go-to destination for travel gear, shifting consumer perception from “online-only” to a full retail experience.

SCALABLE CREATIVE FRAMEWORK

Utilization of AI-generated videos and static assets to scale product visibility, ensuring consistent output for both organic growth and paid ad testing.

the phygital way

Key Overview

01

REPURPOSED TOP-PERFORMING ORGANIC CONTENT INTO META & GOOGLE ADS

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SCALED CREATIVE OUTPUT WITH AI-GENERATED VIDEO ASSETS

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RESULTS: FULL-FUNNEL ROI & OMNICHANNEL ATTRIBUTION